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Privacy Policy

Last updated: 27 February 2026

1. Who We Are

ADL Mobile Mechanic is a mobile vehicle repair and servicing business operating in Wem, Market Drayton, and surrounding areas within a 30-mile radius. For any privacy-related queries, you can contact us at:

  • Phone: 07426 443009
  • WhatsApp: 07426 443009

2. What Data We Collect

We collect minimal personal data. This may include:

  • Contact information — your name, phone number, and any details you share when contacting us via phone or WhatsApp.
  • Vehicle information — make, model, registration, and fault details you provide when requesting a service.
  • Anonymous usage data — we use Vercel Analytics to collect anonymous, aggregated website usage data (page views, device type, country). This data cannot identify you personally and does not use cookies.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide quotes.
  • Carry out vehicle repairs and servicing you have requested.
  • Contact you about your booking or follow up on completed work.
  • Improve our website based on anonymous analytics.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following bases:

  • Contractual necessity — to provide the services you have requested.
  • Legitimate interest — to respond to enquiries and improve our services.
  • Consent — where you have given us explicit permission, such as contacting us via WhatsApp.

5. Cookies & Tracking

This website does not use cookies for tracking or advertising purposes. We use Vercel Analytics, which is a privacy-focused, cookieless analytics service that collects only anonymous, aggregated data.

No third-party tracking cookies, advertising pixels, or social media trackers are present on this website.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:

  • Vercel Inc. — our website hosting provider, which processes anonymous analytics data on our behalf.
  • Parts suppliers — only vehicle details (never your personal information) when ordering parts for your repair.

7. Data Retention

We retain your contact and vehicle information only for as long as necessary to provide our services and meet any legal obligations. You can request deletion of your data at any time by contacting us.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict our processing of your data.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us by phone or WhatsApp on 07426 443009.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: ico.org.uk
  • Phone: 0303 123 1113

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.